The secure Technical Support Zone offers PolyWorks® users 24/7 online access to:
Software Releases: This is where you’ll find the downloadable versions of PolyWorks® and release notes.
Knowledge Base: This section provides videos and tutorials to help you get the most out of PolyWorks®:
- The Video Learning Center offers task-oriented videos to help you learn the basic capabilities of PolyWorks®
- A Tutorials section contains technical documents, such as user guides, Tips & Tricks, and more
Data Exchange: This section is dedicated to your troubleshooting purposes and allows you and a PolyWorks® expert to confidentially exchange data for review.
Macro Zone: PolyWorks® offers the possibility of creating macro scripts to automate repetitive tasks or generate a personal set of tools to save time and perform tasks in a predefined, controlled manner. In the Macro Zone, you’ll find a variety of useful macro scripts developed by our technical support team.
To discover the Technical Support Zone, please click here to log in.
- Need to create an account? If you do not already have your account to access the Technical Support Zone, please send an e-mail to firstname.lastname@example.org with your full name, e-mail address, and PolyWorks® dongle ID. You will receive your password by e-mail soon after, which will let you access the Technical Support Zone.
- Forgot your password? If you forgot your password to access the Technical Support Zone, simply click here and the system will generate a new one for you. Once you have logged in, you will be able to change it.