To accompany our customers during their first year of use, we automatically include a one year of support/maintenance plan with every purchase of a new PolyWorks® license. After the first year is completed, a support/maintenance plan can be purchased annually.
One year of PolyWorks® Metrology Suite support/maintenance includes:
- New major PolyWorks releases launched during the year
- Monthly intermediate releases that include software enhancements, bug fixes, and plug-in updates
- Assistance from our technical support team by e-mail and telephone
- Access to the Technical Support Zone
If you have not been contacted by our sales team and wish to renew your annual support/maintenance contract, please send your request to firstname.lastname@example.org.